Job details

HR Operations Manager/Sr. HR Operations Analyst - Foster City, CA

Job type:
North America
Foster City, CA, United States

We have an exciting opportunity for an HR Operations Manager to join the Guidewire HR team at an exhilirating time.  The ideal candidate must possess strong knowledge of HR practices, processes and program management, while managing multiple projects working with a dynamic team. If you are obsessive with building the best operational infrastructure to support a growing organization and love rolling up your sleeves, this role is for you. You must be able to excel in a fast paced, energetic, and creative culture. This role reports to the Director, HR Operations, and is located in our Head Office in Foster City, CA. 


  • Drive the creation and execution of the HR operations strategy in partnership with global HR Business Partners, HR Centers of Excellence and business stakeholders
  • Manage the delivery of employee recognition and engagement programs, and continually seek feedback from global HR teams and key stakeholders to improve programs
  • Own the enhancement, documentation, and management of end-to-end employee lifecycle HR processes including new hire on-boarding, orientation and integration, employee changes, and off-boarding.
  • Continuously seek opportunities to optimize efficiency in HR processes and programs
  • Update monthly audit and compliance dashboard to measure data integrity and ensure appropriate and relevant audit control requirement are met
  • Proactively monitor employment laws for compliance and make recommendations to update policies as needed
  • Understand numerous, interrelated HR processes and tools and drive improvements and automation to increase quality, experience and effectiveness
  • Quickly resolve issues when they arise and addressing the root cause to build business resilience
  • Own and manage HR intranet and SharePoint updates
  • Collaborate closely with our internal HR teams as well as key stakeholders (payroll, accounting, finance, IT, etc.)


Skills and Knowledge:

  • Bachelor’s degree in Human Resources, Business Administration, or related field
  • Minimum 6 years of relevant experience in HR operations
  • Knowledge and understanding of HR legislation/employment law, principles, policies, and procedures
  • HRIS (preferably Workday HCM) and Applicant Tracking System knowledge
  • Strong employee life cycle management process knowledge as it relates to compliance requirements
  • Strong analytical and decision-making abilities, ability to research and analyze data to present solution
  • Clear and articulate oral and written communication skills, including report writing and presentation skills
  • A self-starter, one who will take initiative to lead and drive improvements without constant direction
  • Intermediate to advance knowledge with SharePoint and Microsoft office (Excel, Word, PowerPoints, Visio)

Please note that we do not accept resumes or honor referrals from headhunters, placement agencies, or other external parties seeking recruiting fees if they do not have a signed formal agreement with Guidewire.