Job details

Senior Video Conferencing and A/V Lead - Foster City, CA

Job type:
North America
Foster City, CA, United States
Information Technology

The Sr. Video Conference and A/V  Lead engineer will be responsible for the design, rollout and support of Guidewire’s video conferencing, collaboration and pier to pier messaging systems. They will lead the rollout of our new video conferencing platform including architecture, sourcing, sizing, deployment planning and rollout.


Required skills includes understanding and experience with the following:

  • Hands on experience designing, installing, integrating and setting up room based video conference equipment
  • Proven track record with an enterprise level IT team
  • Advanced level understanding of IT networking equipment, routed networks, switches, gateways and firewalls
  • Extensive experience with Zoom video conferencing
  • Extensive experience working in mixed Windows, and Apple Mac environments
  • Experience supporting corporate IM solutions such as Slack
  • Exceptional troubleshooting skill
  • Excellent communications skills, written and verbal and a high degree of professionalism as you will interact with executives and business leaders

Required Experience:

  • IT support with a corporate team: 5 years
  • Audio Visual Systems; design, build, support: 3 years
  • Videoconference system, design, build, support: 3 years 
  • Network, OS, server and storage, 2nd and 3rd level support: 3 years
  • Proven work experience collaborate with team high power successful teams: 3-5 years

Why Guidewire?

Guidewire exists to deliver the industry platform that P&C insurers rely upon to adapt and succeed in a time of accelerating change—and to ensure that every customer succeeds in the journey. We provide the software, services, and partner ecosystem to enable our customers to run, differentiate, and grow their business.

Guidewire InsurancePlatform is the P&C industry platform that unifies software, services, and partner ecosystem to power our customers’ business. InsurancePlatform provides the standard upon which insurers can engage their customers, optimize their operations, drive smart decisions, and innovate quickly. We are privileged to serve more than 350 P&C insurers in 32 countries. We invest heavily in R&D to build a technology platform that combines three elements—core processing, data and analytics, and digital engagement—to enhance insurers’ ability to engage and empower their customers and employees.

Please note that we do not accept resumes or honor referrals from headhunters, placement agencies, or other external parties seeking recruiting fees if they do not have a signed formal agreement with Guidewire.